Members

Patented Travel Logistics Care and Account Management


Around the world and around the clock TravelLogistix is there for you. We provide repositioning services and scheduling solutions that meet the complex demands of our clients. Clients can customize a package of services that will meet your needs, control costs and keep you ahead in the marketplace.

Account Management

We cover the world with presence in 36 countries. TravelLogistix provides our clients personal representation for a consistent standard of traveler care and client service that extends across the globe. Your global account manager will manage your program in the following areas: 1) contract compliance, 2) discount contracts, 3) program savings, 4) traveler service and satisfaction and 5) technology solutions.

  • Manages implementation process
  • Sources airline, hotel and ground
  • Configures solution tools
  • Manages profiles and crew discounts
  • Provides executive program reviews
  • Assists client with VIP Service
  • Provides strategic reviews and reports
  • Conducts quarterly and annual review
  • Ensures program satisfaction is measured

Reservation Services

We have agents located domestically and around the world who deliver knowledgeable insights and dedicated support. TravelLogistix offers high-touch assistance from seasoned corporate agents who provide planning assistance, itinerary management and en route help.

  • Offers onsite and offsite agents
  • Assists with reservations 24x7
  • Specializes in crew repositioning
  • Access to multiple GDS direct connect
  • Access to consolidator and web fares
  • Handles visas and meetings
  • Provides offline and online booking
  • Manages VIP and business travel
  • IROP booking support

Travel Fulfillment Services

Only TravelLogistix can provide you the end-to-end service you deserve in 36 countries. We monitor every crew member booking to ensure the employee travel experience is first rate and our client receives the best value. Booking, ticketing, payment and reporting are consistent across the globe.

  • Offers local and foreign ticketing
  • Performs quality assurance
  • Manages crew repositioning services
  • Optimizes scheduling and reservations
  • Enforces travel policy control
  • Oversees GL Coding
  • Automates ticketing and reservations
  • Manages reservation changes
  • Provides consistent accounting
  • Provides global reporting and analysis

Logistic Consulting

TravelLogistix employs travel-industry experts with over 25 years of knowledge and experience in crew travel management. We can help reduce the complexity of your crew travel program and provide valuable services and convenient turn-key solutions that save you money and increase employee satisfaction.

  • Sources and negotiates contracts
  • Performs operation assessment
  • Advises on best solutions to put in place
  • Writes travel policy for crew
  • Knowledge-source for best practices
  • Weigh benefits of outsourcing / insourcing

Customer Care

TravelLogistix Customer Care Team relays reservation changes or other important information that could impact a crew member’s trip. This may include weather, airport conditions or emergency notices. It is our job to keep your employees safe and satisfied.

  • Offer agents with crew logistic experience
  • Provides reservation changes
  • Notifies travelers with emergency alerts
  • Handles all forms of disaster recovery
  • Documents all inquiries and requests
  • Manages upgrades and waiver favors

Payment Proccesses and Accounting

Our comprehensive hotel, air and ground transfer solution provides us a consistent application of company travel policies. We provide complete visibility into global travel spend with invoicing, data consolidation and reporting.

  • Provides foreign currency ticketing
  • Invoices hotels for rate consistency
  • Offers custom billing solutions
  • Reconciles credit card transactions
  • Resolves invoice and billing questions
  • Integrates with e-Expense processing
  • Provides travel insurance
  • Manages booking variances:
  1. Detects fraudulent transactions
  2. Notifies when policy is violated
  3. Finds lost unused tickets
  4. Prevents hotel no-shows

Reporting and Data Management

TravelLogistix provides program management for consolidated crew scheduling and travel control. We integrate your company’s policies into our crew reservation system for seamless reporting and provide services to control and improve spending habits, repositioning, expenses and program management across the globe.

  • Provides custom and online reports
  • Compares budget vs. actual
  • Benchmarks travel spend
  • Forecasts travel trends
  • Updates data daily
  • Stores travel spend for five years
  • Offers KPI metrics for executive
  • Measures savings ROI

Flexible and scalable services designed to drive bottom-line savings